ORDERING
4 Easy Steps will help you organize your order;
Plan your delivery date and ensure your order will arrive when you expect it.
Simply refer to each step below, or download our Printer-Friendly Ordering Process (PDF).
STEP 1: GET STARTED
Download and complete the Getting Started Form (PDF).
Once ATAC receives your Getting Started form and secures a non refundable $100.00 deposit.
This deposit will allow our artist to begin the proof process for your project.
Please note that the deposit is not a surcharge and will be applied against your final payment.
Email or Fax the completed Getting Started Form to ATAC Customer Service:
Email: orders@atacsportswear.com
Fax: 1-888-827-3483
If you have any questions in regards to the above please contact our sales team at 1-800-827-3483 ext 1
STEP 2: DESIGN YOUR PRODUCT
Sublimation printing allows the ultimate in design,
creativity and flexibility on the latest in technical performance fabrics.
You can either...
Add your colors and logos to one of our semi-custom designs to create your own personalized look.
Try Our Online Product DesignerSupply your own custom design and attach it to your order.
orders@atacsportswear.comOr have our artists turn your concept into reality.
orders@atacsportswear.comAdditionally...
All graphics should be submitted in a Vector format but we can quote
on optimizing .PNG and .JPG graphics formats for your order.
Please refer to our Artwork Specifications and Color Chart before your submission.
Artwork Proofing Process:
ATAC will send you proofs via email for you to make changes to or approve.
Formal approval must be provided to start the production process.
ATAC will generate a proof and up to 2 revisions without any additional charges.
Once you've finalized your design, there can be no changes to the artwork. Please carefully look over all the aspects of the design before approval.
If you have any questions during this process, please contact us at customerservice@atacsportswear.com, or by phone at 1-800-827-3483 ext 1.
STEP 3: PLACE YOUR ORDER
Contact our sales team with your product specifications and quantities. We will then send you an order form tailored to your team.
1-800-827-3483 ext 1 or use our Online Contact Form.
A 50% deposit will be due at time of order.
For orders under $1000.00 ATAC will ask for the balance in full.
ATAC will send you an invoice and credit card authorization form requesting approval to process payments.
STEP 4: COMPLETE FINAL PAYMENT
Final Payment is due before your order is shipped.
As mentioned on the Credit Card Authorization form, ATAC Sportswear will process the final payment the week the order is due to ship.
A receipt will be sent via email and a date will be given for the shipment.
Shipments to destinations in the
United States will be sent via Ground Service.
Any expedited shipping requests will
be accommodated at an additional cost.
Shipments to Canadian destinations
will be sent via Ground Service.
Any expedited shipping requests will
be accommodated at an additional cost.